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Top 4 Home Security Companies BBB Ratings

How to Get the Highest Level of Home Security

By Russell Brown May, 2010

Comparing ADT, Brinks, AlarmForce, Voxcom & Vision

When is the last time you had one of those sleepless nights? You’ve got a really busy day tomorrow and went to bed early to rise and shine early. The problem is you have heard strange noises outside of your home and fear for your family safety. You have already called the police; they have checked your neighborhood and assure you it is safe. After the police leave you continue to hear the same noises. The thought crosses your mind that you are separated only by inferior locks on your doors. “What can I do to improve my feeling of safety at home?”

I thought I would take a little time on this post filling in some of the blanks that I know many of my previous customers had when deciding on a home security system. Whether you are a celebrity, government official, or happy family, feeling safe and secure in your own home is the most comforting feeling. During my days working as an insurance adjuster for vandalism, home break-ins, and business intrusions I have seen my share of good and bad security systems. I’m going to begin with my research conducted on the Internet. This research will help you form an educated opinion on the most suitable home alarm company for you. Having a distinct advantage of already knowing the home-security business I was able to quickly narrow it down to the most popular home alarm protection companies quickly. In my experience here are the five most common security alarm systems I have seen in action throughout the U.S. and Canada.

  • ADT Home Security
  • AlarmForce Business And Residential Security
  • Voxcom Home Security Systems
  • Brinks Home Security (Broadview)
  • Vision Home Security System

To be honest with you I have not done a lot of work with the Vision home security systems, they are the newest kid on the block. The other ones I have plenty of exposure and experience with. Based on my experience and research I have done let me share my findings with you. I am going to list the company’s below the level of market share along with my opinion and collected research. At the end of each review section I will leave my summary and an opportunity for you to agree or disagree. You can also add comments if you wish. Before any of that can happen I want to lay out the facts backed up with as much data as possible. I have always been schooled to let the data speak first before I form an opinion (or should I say suspicion).

Home Alarm Complaints Fact Gathering Report 2010

ADT Security Services

Name: A D T Security Services Inc | Phone: (503) 469-7100 | Address: 2815 SW 153rd Dr Beaverton, OR 97006-5101 | Website: www.adt.com

BBB RATING: A D T Security Services Inc has been a BBB Accredited business since May 1975. This means it supports BBB’s services to the public and meets our BBB Accreditation standards.

Brinks Home Security (Broadview)

Name: Brinks Custom Homes, Inc. | Phone: (734) 755-5002 | Fax: (734) 529-7859 | Address: 124 Carney Dr. Dundee, MI 48131 | Website: www.brinkscustomhomes.com

BBB RATING: Brinks Custom Homes, Inc. has been a BBB Accredited business since December 2009. This means it supports BBB’s services to the public and meets our BBB Accreditation standards.

Alarmforce Home & Business Alarm Security

Name: AlarmForce | Phone: (800) 267-2001 | Fax: (416) 445-9381 | Address: 675 Garyray Dr North York, ON M9L 1R2 | Website: www.alarmforce.com

BBB RATING: Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Voxcom Home Security Systems

Name: Reliance Protectron Security Services | Phone: (403) 207-3733 | Fax: (403) 252-0421 | Address: 8, 6020 – 1A Street SW Calgary, AB T2H 0G3 | Website: http://www.voxcom.com

BBB RATING: Based on BBB files, this business has a BBB Rating of C on a scale from A+ to F. Reasons for this rating include: * 18 complaints filed against business.

Vision Home Security Systems

Name: Vision Security, LLC | Phone: (801) 812-3474 | Address: 508 West 800 North Orem, UT 84057 | Website: www.visionhomesecurity.com

BBB RATING: Based on BBB files, Vision Security, LLC has a BBB Rating of C- on a scale from A+ to F. Reasons for this rating includes: Length of time business has been operating. 38 complaints filed against business.

Better Business Bureau Home Security Complaint Assessment

The winners are (In order)

  1. Alarmforce Business and Residential Security- has a BBB Rating of A+ on a scale from A+ to F.
  2. ADT Home Security- has been a BBB Accredited business since May 1975.
  3. Brinks Home Security (Broadview) – has been a BBB Accredited business since December 2009.
  4. Voxcom Home Security Systems- has a BBB Rating of C on a scale from A+ to F.
  5. Vision Home Security System- has a BBB Rating of C- on a scale from A+ to F. Reasons for this rating includes: Length of time business has been operating. (38 complaints filed against business).

The Winner is AlarmForce

The Better Business Bureau by itself is not enough of an opinion for me. It can provide directional information that hopefully will mesh with some of the other research we will conduct. For now we can make a note that AlarmForce has the best reputation according to BBB. Source

In this article I will not involve any opinion at all! There are resources available on the Internet that you can use to your advantage when selecting a security system that let you sleep well at night. In the next chapter I’m going to get into a little sugar and spice. Yeah I’m going to give my opinion on how we can narrow it down to the most suitable home security system for the property we’re trying to protect.

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Top 4 Home Security Companies BBB Ratings, 7.3 out of 10 based on 7 ratings

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